Points to consider when buying

Sales Area

We sell and ship to customers in Japan only. We do not offer international shipping. Thank you for your understanding.

Payment

We accept bank transfer payment only. We don't accept credit card or other payment methods. You will need to pay a fee when you transfer money.

Shipping

The product will be shipped after we confirm your payment. It may take 1 to 3 business days to confirm bank transfer. We ship products to an address within Japan only.

Shipping fee

Free shipping across Japan.

Cancellation and return policy

We don't accept any cancellation and return request at your convenience. If you've received a product in a damaged/defective condition, please contact us within 7 days of receiving it. We will refund. The return shipping fee will be covered by us only if we should take liability for the return.

Issue of receipt

We will issue a receipt for those who need it. Please ask when you order.

Certification

We will deliver a painting along with a certification signed by our artist.

How to care for artworks

Please store in a cool, dry place, away from direct sunlight. Please note that actual colors may differ slightly from how they appear on your screen due to varying monitor settings or photo shooting conditions.

Intellectual Property Rights

A creator own the copyright of their artworks. Unauthorized reproduction, resale and commercial use of artworks you purchased without permission are prohibited.

For further information and inquiries, please feel free to reach out to us.