Points to consider when buying
- Sales Area
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We sell and ship to customers in Japan only. We do not offer international shipping. Thank you for your understanding.
- Payment
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We accept bank transfer payment only. We don't accept credit card or other payment methods. You will need to pay a fee when you transfer money.
- Shipping
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The product will be shipped after we confirm your payment. It may take 1 to 3 business days to confirm bank transfer. We ship products to an address within Japan only.
- Shipping fee
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Free shipping across Japan.
- Cancellation and return policy
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We don't accept any cancellation and return request at your convenience. If you've received a product in a damaged/defective condition, please contact us within 7 days of receiving it. We will refund. The return shipping fee will be covered by us only if we should take liability for the return.
- Issue of receipt
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We will issue a receipt for those who need it. Please ask when you order.
- Certification
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We will deliver a painting along with a certification signed by our artist.
- How to care for artworks
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Please store in a cool, dry place, away from direct sunlight. Please note that actual colors may differ slightly from how they appear on your screen due to varying monitor settings or photo shooting conditions.
- Intellectual Property Rights
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A creator own the copyright of their artworks. Unauthorized reproduction, resale and commercial use of artworks you purchased without permission are prohibited.